Sometimes people just need to vent and complain. While it’s tempting to dig into our own experience and offer advice or help them come up with a solution, this isn’t usually what is sought after. Most often, they just want to have someone there, while they talk about the issue and work out a solution themselves. They may want us to collude and agree how terrible or wrong something or someone is, but it rarely helps the situation. What is helpful is to remain neutral while they tell their story and just hold the space…

With love and compassion.