Developing good communication skills is worth the payoff. The key is to be willing to listen with an open heart without getting defensive. We also have to be courageous enough to speak our truth in a loving way. When we take responsibility for our feelings and share them without projecting the blame outward, others are more likely to hear us and respond in kind. Resisting the urge to ‘win’ the argument and instead working toward understanding one another, signifies a shift from our egos…
To our hearts.
