Defensiveness is a byproduct of feeling that people see our behavior differently than we want them to. Unfortunately, it results in a lack of receptivity to the feedback being offered. The practice of checking this knee-jerk reaction and instead opening to what people (or circumstances) are telling us could make the difference between seizing or missing opportunities. When we aren’t willing to listen with an open mind, we stay where we are. When we listen…
We expand.
