Developing good communication skills isn’t easy, but the payoff is worth it. You have to be willing to listen with an open heart without getting defensive. You also have to be courageous enough to speak your truth while remaining conscious enough to do it lovingly. When you take responsibility for your feelings and share them without blame, shame or guilt, others not only hear you more readily, they respond in kind. When you don’t try to ‘win’ arguments and instead work toward a mutually satisfying resolution, it signifies a shift from your ego…
To your heart.
Steve and Jarl
