If a legitimate problem results from something you’ve said or done, don’t make excuses. Accept your role in the matter, apologize and take whatever corrective actions you can. Unless someone asks you for one, justifying your behavior with an explanation only weakens the sincerity of your apology. Realize you’re a work in progress and have every right to make mistakes. It’s the best way to learn. When you accept and forgive yourself…
Others will too.
Steve and Jarl
